Case Study

Global Food Services Company 

Whilst implementing a cultural strategy alongside our commercial plans, it became clear that the team needed to communicate more effectively.…

The Challenge

Whilst implementing a cultural strategy alongside our commercial plans, it became clear that the team needed to communicate more effectively.

Our senior management team meetings were not delivering the outcomes we required. We needed to understand why communication problems arose.

The Solution

Each individual completed their indicator prior to attending a series of workshops, which helped them understand we all communicate differently depending upon our own unique predispositions. This challenged them to understand their preferred styles of communication and become increasingly aware of other perspectives and to then tailor their response accordingly. All the individual results were then mapped so that everyone could clearly see the different perspectives.

Why Perfect Teams?

The team needed a clear objective solution and the Perfect Team process provided it by showing that the management team had very different communication preferences. Just knowing this meant they could be helped to understand how and why they each communicated as they did.

What They Achieved

  • Communication is now clearer, faster and cleaner
  • Meetings are shorter
  • Decisions are quicker and more accurate
  • Employee engagement and ‘buy-in’ to our vision
  • Respect for different styles
  • Internal relations have improved


Employee Benefits & Rewards


Started in 1976


4500 internationally

Perfect Teams has had such an impact. All 96 of our employees have taken the online indicator and participated in one of eight workshops. The mapped results have been integral in us looking at how we function as a team and how we can improve our internal communications to become better at what we do.

Results - Commercial

Communication overall is clearer, faster, cleaner and more effective.

Proposals are put into simple formats that can be viewed easily by all types with detailed information for thinking types and short summaries for instinctive types. Everyone on the board gets documents in a format suited to their style which means meetings are shorter and decisions are made faster and more accurately.

Results – Cultural

As change is driven through the business, Perfect Teams is a key tool in achieving ‘buy-in’ and employee engagement in the vision.

Internal relations have improved as every member of staff can apply the techniques learned to all their conversations.


Their budget was £144 per delegate. With 96 candidates, 8 workshops, team maps, plus the necessary briefing and consultancy, this project came in at just under £12,000 – or £124 per person.